Solutions | Consumer Compliance

Consumer Compliance Solutions

Congress has enacted a number of consumer protection and civil rights laws directly related to the activities of financial institutions since the late 1960s. Most transactions involving consumers and financial institutions are covered by these laws. These consumer protection regulations and laws impact virtually all bank operations. Effective oversight of these can ensure quality service, preserve a sound reputation, and reduce the risk of financial loss.

Enhance Oversight Measures with the Right Partner 

Managing compliance obligations requires planning, flexibility and the right partner. We offer proven compliance expertise that comes from over 15 years of successful partnerships with customers and regulators alike. We understand the intricacies of internal operational structures, the demands of regulatory oversight, and the importance of data integrity, as well as the importance of tracking regulatory risks, dependencies and management for multiple audiences. We offer solutions and services that can be leveraged throughout the lending cycle to help financial institutions remain compliant with stringent regulatory and internal standards.

Targeted Solutions to Reduce Risk

Wolters Kluwer Financial Services offers consulting services and solutions to help manage consumer compliance risk. Our offerings help clients:

  • Develop policies and implement procedures
  • Conduct transaction testing to monitor compliance
  • Conduct risk assessments
  • Prepare and validate the annual HMDA LAR
  • Programmatically test for fair lending violations
  • Track and report on CRA compliance
  • Programmatically test for HOEPA violations and “higher-cost” mortgages
  • Prepare for regulatory exams

Regulatory-Focused Solutions for Consumer Compliance

Our consulting services and solutions are targeted toward helping clients manage compliance and reduce risk related to:

  • Reg B – Equal Credit Opportunity Act
  • Reg C – Home Mortgage Disclosure Act (HMDA)
  • Reg Z – Truth-in-Lending (TILA)
  • Flood Protection Act
  • PMI – Homeownership Protection Act
  • ARM Adjustment Audit
  • Fair Lending Regulations (Fair Housing Act, FCRA)
  • Reg BB – Community Reinvestment Act (CRA)
  • Reg P – Privacy

Wiz® Compliance Risk Management Solutions

We help identify and secure critical compliance gaps in business processes to better mitigate risk. Working closely with regulators and customers, the very latest government requirements and best practices methodologies are incorporated into every product and service.

Customers choose consulting services, software, or outsourcing, to remain compliant with regulatory and internal standards, while reducing the escalating cost and impractical task administration associated with operational compliance processes.

Anti-predatory/High-cost Laws: Ensure loans are compliant prior to funding to avoid the liabilities of non-compliance.
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CRA/HMDA: Manage complex data collection, analysis and reporting to ensure lending throughout the community, and meet regulatory expectations.
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Fair Lending: Understand exposure to fair lending risk and how to mitigate that risk with continuous review, analysis and reporting.
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Settlement Services: Order, receive and manage the information needed to close business quickly. Single source fulfills all settlement needs, from a variety of services, and consolidates order into a single invoice.
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State Mortgage Laws: Protect portfolio value by looking closely at state regulatory requirements for usury and fee limits.
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